Teladoc Earns Surescripts Certification for Medication History Services

Certification Further Enhances Patient Safety; Data Sharing and Interoperability

PURCHASE, NY, Feb. 26, 2018 — HIMSS Booth #3860 – Teladoc, Inc. (NYSE:TDOC) the world’s largest and most trusted provider of virtual care delivery services, announced today that it has been certified as a trusted partner of Surescripts,® the nation’s leading health information network. With this certification Teladoc expands its e-prescribing relationship with the organization, enabling Teladoc physicians to access the Surescripts Medication History and Eligibility & Formulary services. Real-time medication history validation and prescription benefit access at the time of consultation gives Teladoc physicians greater data insights that ultimately lead to improved medication adherence, reduced risk of potential adverse drug interactions, and lower prescription costs for patients.

“By leveraging the vast Surescripts health information network, we are demonstrating the power that data-sharing, when applied to virtual care delivery at scale, can have on assuring clinical quality and value for our members.” Lewis Levy, MD, Chief Medical Officer, Teladoc

At a time when preventable medication errors impact more than seven million US patients annually, the addition of Surescripts’ Medication History service to Teladoc’s virtual care delivery platform is an example of how data sharing can eliminate prescription errors that lead to adverse drug events. By informing treating physicians of members’ current and past prescriptions, Teladoc is providing important information that enables physicians to account for potential drug interactions or allergic reactions when prescribing medication.

Furthermore, Teladoc physicians can now view in real-time the member’s drug formulary data including cost information during a patient visit. This enables Teladoc physicians to save money for patients by reducing out-of-pocket costs, while also improving overall medication compliance.

Being certified as a trusted partner of Surescripts is another example of how Teladoc continues to lead the industry in data-sharing across the healthcare ecosystem. With the ability to access real-time pharmacy information, to integrate into EMR systems, and to share medical records with primary care physicians, Teladoc goes beyond point-in-time care, to become a true part of the overall healthcare journey.

“While the healthcare industry has historically lagged in information sharing, completing this rigorous certification process with Surescripts is another example of the high level of interoperability we have at Teladoc.” Jeff Nadler, Chief Information Officer, Teladoc

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About Teladoc, Inc
Teladoc, Inc. (NYSE:TDOC) is the world’s largest and most trusted provider of virtual healthcare delivery services. Recognized by MIT Technology Review as one of the “50 Smartest Companies”, Teladoc is forging a new healthcare experience with better convenience, outcomes and value. The company provides virtual access to high quality care and expertise with a portfolio of services and solutions – inclusive of coverage of 450 medical subspecialties – that spans the spectrum from non-urgent, episodic needs like flu and upper respiratory infections, to chronic, complicated medical conditions like cancer and congestive heart failure. By marrying the latest in data and analytics with its award-winning user experience and highly flexible technology platform, Teladoc has delivered millions of medical visits to patients around the globe. For additional information, please visit

SOURCE: Teladoc, Inc