InTouch Health and Rite Aid Announce Collaboration

InTouch Health Signs Letter of Intent with Rite Aid to Expand Access to Healthcare Through Telehealth

This partnership will give patients convenient access to their clinicians at alternative care sites within communities, including Rite Aid pharmacies.


SANTA BARBARA, CA, July 12, 2018 – InTouch Health, a leading enterprise telehealth platform, and Rite Aid Corporation, one of the nation’s leading drug store chains, announced today that they signed a letter of intent to explore new ways to connect patients with healthcare providers and expand access to care.

InTouch Health will leverage its InTouch Operating System, which powers telehealth programs at many of the nation’s top health systems, to develop a new virtual care solution that will connect patients to healthcare providers. Ultimately, the service would be available in alternative care sites within communities, including Rite Aid pharmacies, improving access to care. The solution will be developed in health kiosks owned by Rite Aid.

“In a time where our industry is rapidly evolving, we see an opportunity to bring virtual care to patients in a whole new way that intersects with patients in convenient locations like Rite Aid pharmacies,” said Joseph M. DeVivo, InTouch Health CEO.

“At InTouch Health, we believe virtual care can be the bridge of consistent patient engagement that not only increases access to care, but also drives improved care coordination and decreases cost for all stakeholders. We applaud Rite Aid’s commitment to exploring telehealth solutions and look forward to bringing our combined vision to life in this new era.”

“Rite Aid has long believed in telehealth as an opportunity to improve the level of care we can offer our patients,” said Jocelyn Konrad, Rite Aid executive vice president of pharmacy. “We are excited to be working with InTouch, a well-established telehealth company, to create a solution that will potentially help us provide our patients and communities with access to quality, convenient healthcare.”

About InTouch Health

InTouch Health, the 2018 Best in KLAS Category Leader for Virtual Care Platforms, is a telehealth services company that offers health systems a full range of solutions to efficiently deliver Consumer, Specialty, and Emergent virtual care for any care environment. InTouch Health provides the most reliable, dedicated cloud-based network and virtual care solutions that ensure connectivity for health systems, providers, and patients at all times.

Today, InTouch Health supports more than 2,250 care locations around the world – including many of the top 20 health systems – as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 1.97 million network sessions, which includes more than a million virtual care sessions over the InTouch Telehealth Network. To learn more, please visit

SOURCE: InTouch Health